We find ourselves looking for an E-Business Customer Services Analyst who will integrate in the GNT team in Hong Kong and perform functions such as:

Daily production:

Troubleshoot client queries on their FX, Fixed Income, Rates, and Commodity deal processing
Liaising with vendors on issues with their platforms
Internal communication with sales and trading teams
Monitoring of trading limits

Onboarding and enablement:

Onboard clients on vendor platforms and monitor requests
Liaising with sales, risk, and trading teams
Administrate credit limits
Assist FO in improving security, efficiency and client's satisfaction in our internal processes.

Project team /OPER Management link:

Assist in new initiatives relates to the development of the E-Business platforms

PROFILE:

Knowlegde of Financial products
Ability to work under pressure
Good communication skills
System infrastructure of the E-Business offering
Computer literate

To apply to this offer, send us your CV with the subject "E-Business Customer Services Analyst" to This email address is being protected from spambots. You need JavaScript enabled to view it.