Network Support
Our Network Support Package keeps your mission-critical systems running smoothly and securely.
The package is made up of many components and we can help you choose the "must have" or "nice to have" components according to your budget:
Base package elements
- Help Desk 24*7
- Incident Management
- Problem Management
- Configuration Management
- Change Management
- Release Management
- Performance Management
- Security Management
Service Options
- Help Desk Extension or Customisation
- Extended Maintenance Coverage
- Processes Customisation
- Disaster Recovery Planning
- Customer Specific Monitoring and Management Tools
Engineering Services
- Consultancy Services
- Project Management
- Network and System Design
- Infrastructure Audit
- Capacity Planning
- Technology Watch
- Service Transitions
